Throwback : Menang Best Supervisor Malaysia in CCAM 2012

Salam Semua!!

Esok kita semua akan menyambut Hari Raya Aidil Adha dan pastinya ramai yang sedang sibuk membuat persiapan akhir untuk beraya.

2 hari yang lepas pada hari Sabtu telah berlangsung CCAM 2013. CCAM bermaksud Contact Centre Award Malaysia diadalan setiap tahun dan diiktiraf oleh Kementerian Sumber Manusia. Tahun ini majlis penganugerahan dilangsung di Sunway Convention Centre. Isis tidak dapat menghadiri anugerah berkenaan kerana Isis berada di Melaka pada waktu itu untuk Perwakilan Wanita Umno (which will be update later)

Tahniah buat centre Isis, Telekom Malaysia Unifi Centre yang telah memenangi GOLD award buat kali kedua berturut-turut. Bukan senang untuk memenangi award apatah lagi untuk menjadi centre nombor satu di seluruh Malaysia. Inikan pula untuk mengekalkan kedudukan setiap tahun.

CCAM sememangnya telah mengubah hidup Isis. Tahun lepas Isis telah memenangi Silver Best Supervisor Malaysia untuk kategori Above 100 seats. Walaupun tempat kedua tetapi sangat berbaloi memandangkan pemenang tempat pertama dari Maybank mempunyai pengalaman sebagai supervisor selama 8 tahun sedangkan Isis hanya berbekalkan pengalaman selama 9 bulan!

Proses untuk ke finalist sememangnya sukar. Ada 3 peringkat yang perlu dilalui dan keputusan hanya lah di umumkan ketika malam Gala Dinner - tahun lepas berlangsung di Hotel Istana. 

Peringkat pertama - semua yang pencalonan dihantar ke sekretariat CCAM oleh majikan. Untuk kategorI supervisor, sebanyak 1500 pencalonan diterima berserta dengan resume dan write-up masing-masing. 

Hanya 75 yang layak ke peringkat kedua. 

Peringkat kedua - 75 orang semi-finalist perlu menghantar video montage mengenai why I should win this award. Mati kutu dan idea nak buat video montage yang menarik perhatian panel jury and sememangnya untuk menonjolkan keunikan personaliti diri masing-masing. 

Peringkat ketiga - daripada 75 orang, hanya 20 sahaja yang layak ke peringkat akhir. Setiap individu /finalist perlu menyediakan satu slide.presentation memgikut format yang telah ditetapkan. Presentation selama 20 minit dihadapan panel jury berserta dengan question & answer session. Panel jury ada 6 orang dan hanya seorang sahaja daripada Malaysia.Yang selebihnya adalah dari Australia, Hongkong, Philippines, indonesia dan Singapore. Kecut perut rasanya nak present di hadapan someone yang bukan nya local. 

But Alhamdulillah masa malam dinner ketika diumumkan - rasa memang nak menangis sebab gembjra sangat-sangat. Memang tidak jangka sebarang kemenangan kerana finalist-finalist lain mempunyai pengalaman yang lebih luas daripada diri Isis sendiri. 

Tetapi sememangnya banyak yang Isis pelajari dari perjalanan dan proses CCAM ini sendiri. Dan setiap skills and ilmu yang dipelajari itu Isis gunakan sepenuhnya di dalam business bersama GLAM. Alhamdulillah berhasil! 

MUA : Valshuq

Award itu sekarang sudah elok diletakkan di dalam bekas kaca di rimah Bonda tercinta. 

We did won big last year. And the history repeats again this year!

Me with the award and certificate. Signature by Datin Seri Rosmah Mansor & Menteri Sumber Manusia.

Congrats to the team. We did it again!! CCAM 2013

Aeril Zafril & Wawa Zainal - married with a child.

Happy Weekend people!

Yesterday, two most eligible actor and actress in Malaysia (well basically to me the actor is such most sought after bacheor! And honestly I don't have any idea who is the actress) had publicly announce that they had been married together since February 2012.

Actor Aeril Zafril and actress Wawa Zainal had being rumoured to be a couple for ages and when they announced to the press that they had been married since Feb 2012 and have a 2-months-old son - jaw drops all across the room as not only the rumour is true but it is something BIGGER!!

The press conferance yesterday had seen that both couples, Aeril in white and Wawa look stunning as she supposed to be in confinement period - answered all the questions in a very calm and friendly manner.

Kudos and congrates to both. Personally I do believe that everyone deserve to  love and be loved - regardless. As our old folks always said, "Kebahagian milik semua"

MASwing crashed in Kudat; claim 2 lives

Morning people!!

It has been ages since the last airplane crash in Malaysia. I believe the last airplane crash was at Melaka but however its was actually on training purposes - a pilot trainee and her instructor. And both on board escaped unharm. 

This morning we have learnt that there's a commercial airplane crash in Kudat, Sabah. The MASwing airplane crashed in Kudat Airport and claimed 2 lives.

The plane oversoot the runaway and crashed a house nearby village in Kampung Sin Sin while trying to land. The house owner and family escaped unharm.

There were 16 people onboard - 15 Malaysian and 1 Filipino. The crash had claimed a 69 years-old local man and the 23-year old co-pilot. Other passengers onboard were given outpatient treatment at Kudat Hospital.

Isis would love to express and extand condolences towards the family impacted from the crash. 

Reference : http://www.themalaysianinsider.com

Success and Opportunity

Happy Thursday Glam Readers!

 

It is already Thursday and another 1 day to go for the fabulous weekend! Can't wait for such a relaxing weekend.

 

So basically today I'm going to write something that really inspire me. Something that really touched me heart along my career world and GLAM business journey.

 

 

 

A lot of people in the world dare to dream big and imagine themselves to be very successful - to achieve financial freedom and time freedom but however I could easily count with my fingers on how many of these group of people dare to make their dream a reality.